Posted On: June 25, 2011

What to expect when contacting a Texas Lemon Law attorney

Often times, when consumers contact my lemon law office, it is their first time to contact an attorney. Below is an outline of what to expect when contacting a Texas Lemon Law attorney:

1) Consumer calls, leaves a message, or submits an online form on a Texas Lemon Law attorney's website.
2) The attorney or his/her staff will ask the consumer preliminary questions regarding the consumer's situation. Questions include, but are not limited to: year, make, model, recurring defect, accident history, documents, price paid, representations made by the dealer's service manager, and etc... The attorney will also answer lemon law related questions.
3) If it is a strong case, then the consumer will be asked to fax or mail documentation to the attorney's law office.
4) Thereafter, the attorney will discuss options with the consumer...
5) If the attorney and consumer mutually agrees to move forward, then a representation agreement is executed and the attorney begins working on the case by sending a demand/notice letter to the vehicle manufacturer.

For more information, please contact my office.

Posted On: June 3, 2011

Statute and Mileage Limitations of the Texas Lemon Law

Texas Lemon Law has strict guidelines in terms of eligibility to file a claim with the Enforcement Division. Chapter 2301 of the Texas Lemon Law (Subchapter M) provides that a consumer must file a Texas Lemon Law claim as soon as possible, within 30 months from the date of delivery and ownership.

In addition, there is a "per occasion" and mileage limitation. Specifically, the consumer must bring the vehicle in for repairs for two times within the first 12 months or 12,000 miles AND thereafter bring it in AGAIN for two more times within the subsequent 12 months or 12,000 miles, whichever occurs first. Towable recreational vehicles (TRV) are not subject to this per occasion mileage restriction.

If you're reading this thinking that this cookie cutter guideline makes it extremely difficult to prevail in a typical Texas Lemon Law claim, then you are probably correct. Hence, it is important to always maintain accurate documentation. If the service center sends you off without completing a repair invoice (purchase order), then you must insist that they produce it!