(What if the dealer doesn’t issue a repair order for my visit/multiple visits?)
At my lemon law office, I get asked this question the most from frustrated consumers. It is important for the client to gather all documents and paperwork, including repair invoices (even those that are designated as “NPF” (no problem found); as such paperwork serves as evidence when our office discuss the claim with opposing counsel or manufacturer representative.
Without documents, it would be difficult for any attorney to accept the case. Does that mean you have no options or no case if you trashed all of your paperwork? The answer fortunately is no.