Although my Texas lemon law office tries to take on as many cases against the car manufacturers as possible, we can not accept every potential client’s case that goes through our door. In the event that you can not find a lemon law attorney to represent you on your lemon car, then I would recommend you not give up.
Juliet Bickford, WSLS Anchor for Channel 10 in Roanoke, Virginia, offers the following suggestions on how to complain effectively and successfully. After reading through her recommendations, I would have to say that I agree with her suggestions in light of lemon law car cases.
Some highlights of her suggestions include … addressing your concern with a manager or supervisor on duty. If that fails, then go straight to top management (company president, vice president, and etc). If that does not work, then try reporting the company to the Better Business Bureau (BBB). If all else fails, consider taking the company to small claims court.
In addition to Ms. Bickford’s list of helpful tips, I would also add: 1) keep good written records and notes of everything so that you can substantiate your position, 2) send all your correspondences as soon as possible — do not wait until the statute of limitations (deadline or warranty) runs out, and 3) be persistent.
To read more on Ms. Bickford’s article, go here.