Several months ago, I posted a blog article about General Motors’ (GM) newly announced sixty (60) day satisfaction guarantee program. According to GM’s frequently asked questions (FAQ) web-page, it looks like the program, which started on September 14, 2009, will now be set to expire in about 9 days from today, on January 4, 2010.
If you are interested in taking advantage of GM’s satisfaction guarantee program, here are some things to keep in mind:
1) make sure all documents signed at the time of purchase is signed on or BEFORE January 4, 2010. When you are negotiating pass closing hours the night of January 4, 2010, make sure that the dealership does not mis-date or intentionally leave the date space blank. Failure to do so may give GM the opportunity to argue that your purchase of the Chevrolet, Buick, GMC, or Cadillac may not be eligible for a refund under the program guidelines. Remember, the car dealership and GM (the manufacturer) are likely two different companies, when something goes wrong, the potential for finger pointing is high here.